Remote / On-Site
Administration and Support
For organizations without fulltime internal IT staff, we become your IT department. We do everything for you that an internal IT department would do for a larger organization, but without the fulltime cost.
It starts with our remote support software on your servers and workstations. This alerts us to conditions requring attention before they become problems. And with our remote support software on your desktops and laptops, help is only a mouse click away, allowing us to provide support right when you need it.
While we are able to provide the vast majority of support and administration by using our remote support tools, there are times when it's necessary to provide direct hands-on support. The good news is that on-site support is included, too!
And it's all included in a fixed-cost monthly subscription. So it fits your budget with no surprises.