Albany Computer Networking Support IT Service Schenectady Capital DistrictAlbany Computer Networking Support IT Service Schenectady Capital District
Albany Computer Networking Support IT Service Schenectady Capital DistrictAlbany Computer Network Support IT Service Schenectady Premier OneAlbany Computer Networking Services Support IT Service SchenectadyAlbany Schenectady Computer Networking Support IT Service Premier OneAlbany Computer Networking Support IT Service Schenectady Case StudiesSupport Albany Computer Network IT Service Schenectady Capital DistrictPremier One Albany Computer Networking Support IT Service Schenectady
Albany Computer Network Support IT Service SchenectadySupport Albany Computer Network ITPremier One Albany Computer Networking Support

Case Studies: Microsoft Small Business Server 2003

Benco is a fictitious name for an actual company.  The company name and office locations have been changed to protect client confidentiality for the purpose of this case study.

Situation

Benco is a benefits administration company serving private sector organizations ranging in size from 3 to 3,000 employees, with a single office location in New York's Capital Region.  Benco had outgrown their peer-to-peer network and requested that Premier ONE make general recommendations to help Benco make more effective use of information technology.

Technologies Involved

  • Microsoft Small Business Server 2003
  • Microsoft Windows XP Professional
  • Microsoft Office 2003
  • TrendMicro Client / Server / Messaging Security Suite for SMB
  • i|ONE Network Management Suite
  • SonicWALL firewall appliance

The Process

We applied the following proven methodology to this project:

  • Reviewed Current Environment
  • Document Objectives / Solution Requirements
  • Create Solution Design and Obtain Client Approval
  • Create Detailed Implementation Plan
  • Perform Implementation
  • Provide As-Needed Ongoing Support

Current Environment

Office Locations and Users

  • 1 Office Location
  • 12 Users

Primary Applications and Services

  • Windows XP Home Edition
  • Windows XP Professional
  • MS Office 2000
  • Internet Explorer

Network Security

  • Linksys cable router

Observations

  • Unsecure Wireless Network
    Use of unsecure wireless network exposes network to to unauthorized access.
     
  • No Centralized File Sharing
    Lack of centralized file share adversely affects user productivity, as users have difficulty locating the correct version of any given document.
     
  • E-Mail
    Due to lack of centralized messaging system with common domain name, users running multiple of free e-mail services, such as Yahoo, Google, AOL, and Hotmail. 
     
  • Desktop AntiVirus
    Many workstations running no antivirus product or running an antivirus product with outdated signatures.
     
  • Patch Management
    Lack of patch management solution makes environment unnecessarily vulnerable to system compromise from emerging malware threats (viruses, spyware, etc).

Objectives / Solution Requirements

Relco requested that Premier ONE make general recommendations to help Relco make more effective use of information technology.

Solution Design & Implementation

Premier ONE made recommendations to Relco and implemented the following:

  • Migrate from peer-to-peer workgroup environment to centralized Windows domain environment on Windows Small Business Server 2003 R2 to realize the following benefits
    • Centralized authentication and administration of all network resources.
    • Enterprise-class messaging via MS Exchange Server 2003 component of Small Business Server
    • Centralized file sharing and printer sharing
    • Shared network fax
    • Desktop standardization via login scripts and group policy
  • Implemented centralized antivirus via TrendMicro Client Server Messaging Security Suite to provide malware protection for the server computer and all desktop workstations
  • Replaced Linksys cable router with SonicWALL TZ190 firewall appliance, including Unified Threat Management
    • Perimeter firewall
    • Gateway  antivirus / antispyware
    • Spam filtering via Realtime Black List
    • Secure wireless networking
    • Remote access via VPN
  • i|ONE Network Management Suite to provide
    • Patch Management
    • Ongoing network administration and user support
    • Spam & virus filtering for internet e-mail
    • Automated off-site backup

Benefits Summary

  • Improved overall performance and stability of computing environment
  • Improved user productivity by creating an environment which allowed users to collaborate more effectively.
  • Allowed business owner to spend less time focused on his network, and more time focused on running his business

 

 


Albany Ciomputer Support IT Service Premier One Facebook Albany Ciomputer Support IT Service Premier One Twitter Albany Ciomputer Support IT Service Premier One LinkedIn Albany Ciomputer Support IT Service Premier One Google+